Build Your Relationship With Users

11
 questions
25 - 45
 minutes
Strategy

This pack will help you strategise a clear way of engaging with your audience. Design how you talk, behave and relate to your users so you can create honest relationships.

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Remember that all ideas are welcome.

Try to generate as many ideas as possible.
You'll have time to filter them later.

Get first question
Build Your Relationship With Users

What if you surprised your audience?

Think about including cool surprises in your relationship with your target audience. Treat them with something when they least expect it.

Build Your Relationship With Users

What if you trusted people?

Think about giving everyone a chance. Trust they'll do good. Imagine how this might change your behaviours.

Build Your Relationship With Users

What if you were your customers' best friend?

Think about being so close to your users that you'll turn out best bros. Imagine how you can gain their trust and friendship.

Build Your Relationship With Users

What if you treated your clients like partners?

Think about switching terms. Place yourself on the same level. Think of every sale as a collaboration, not a purchase.

Build Your Relationship With Users

What if there were no secrets between you and your audience?

Think about transparency. Share everything with people.

Build Your Relationship With Users

What if you acted as a servant?

Think about having a helper mindset. You'll do everything to support people.

Build Your Relationship With Users

What if you included people in the decisions you take?

Think about making your audience or employees part of your decision-making process. Think of them like they are part of your company.

Build Your Relationship With Users

What if you genuinely cared about people?

Think about kindness, but not like Mark Zuckerberg says Facebook cares about people. Feel it for real.

Build Your Relationship With Users

What if you did things without expecting anything in return?

Think about being generous. Don't be selfish, and do good things without expecting any reactions.

Build Your Relationship With Users

What if you never let anyone down?

Think about creating the best customer support ever. Be there whenever someone needs you.

Build Your Relationship With Users

What if you talked through your customers?

Think about using your users as ambassadors. Let them spread the word about you.

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Empecemos

Recuerda que todas las ideas son bienvenidas.

Intenta generar tantas ideas como sea posible.
Tendrás tiempo para filtrarlas más tarde.

Obtén la primera pregunta
Build Your Relationship With Users

¿Y si hicieras cosas de forma altruista?

Piensa en ser menos egoísta, haz el bien sin esperar nada a cambio.

Build Your Relationship With Users

¿Y si trataras a tus clientes como si fueran socios?

Piensa en cambiar las tornas. Colócate al mismo nivel que tu audiencia. Imagina que todas tus transacciones son colaboraciones en vez de compras y ventas.

Build Your Relationship With Users

¿Y si sorprendieras a tu audiencia?

Piensa en incluir sorpresas que vayan a gustar a tu público objetivo. Sorprende a tus clientes cuando menos se lo esperen.

Build Your Relationship With Users

¿Y si hablaras a través de tus clientes?

Piensa en utilizar a tus usuarios como los transmisores de tu mensaje. Conviértelos en tus embajadores.

Build Your Relationship With Users

¿Y si nunca dejaras a nadie de lado?

Piensa en crear la mejor atención al cliente de la historia. Tienes que estar presente siempre que tu audiencia te necesite.

Build Your Relationship With Users

¿Y si de verdad te preocuparas por la gente?

Piensa en ser amable, en preocuparte de verdad. No seas como Mark Zuckerberg y Facebook, hazlo con convicción y de forma genuina.

Build Your Relationship With Users

¿Y si entre tu audiencia y tú no existieran los secretos?

Piensa en ser transparente. Compártelo absolutamente todo.

Build Your Relationship With Users

¿Y si confiaras en la gente?

Piensa en dar una oportunidad a todos, seguro que actúan con la mejor intención. Imagina cómo afectaría a tu comportamiento.

Build Your Relationship With Users

¿Y si ofrecieras tu ayuda?

Piensa en ser servicial. Haz todo lo posible por asistir a los demás.

Build Your Relationship With Users

¿Y si implicaras a más gente en la toma de decisiones?

Piensa en incluir a tu audiencia o a tus empleados en el proceso. Al fin y al cabo, forman parte de tu negocio.

Build Your Relationship With Users

¿Y si tus clientes y tú fuerais uña y carne?

Piensa en estrechar lazos con tus usuarios hasta que seáis como buenos amigos. Imagina cómo puedes ganarte su confianza y amistad.

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